About Returns

    Indian customers

    You may return all items sold by Club Factory within 9 days of delivery for a refund, as long as it is unused and in a good condition.

    *Notice: Underwear and Swimwear are not allowed to be returned.

    How to return

    For non-quality related reason of return, You can raise a request to return your items with these simple steps:

    • 1. Download our app and open it
    • 2. Log into your account
    • 3. Click on 'Apply for Return' at the end of page
    • 4. Click on 'Return' against the item you wish to return
    • 5. Fill in the details and submit a return request

    After submitting a return request, you can either schedule a pickup or mail the return package by yourself.

    The pickup fee is ₹90/package, which will be deducted from your refund total. But if it is our fault for a return (like wrong products or damaged products), please find customer service under My Account for a free pickup.

    *All merchandise must be unworn and in the same condition as it was received.

    Customers from other countries

    Please contact support center of our app for the return.